The South African Revenue Service (SARS) has launched a new WhatsApp channel to make it easier for people to manage their taxes. This new service allows taxpayers to check their tax status directly from their mobile phone or computer. It is part of SARS’ effort to improve how they provide services to the public.
How to Use the SARS WhatsApp Service
To use the new service, taxpayers need to save the SARS WhatsApp number, 0800 11 7277, in their contacts. The service works on both mobile phones and desktop computers. If you’re using a mobile phone, just add the number and start a chat. For desktop users, you can click on the link provided on the SARS website to start chatting. Once you start the conversation, just send a “Hi” or “Hello” to get started. SARS will then reply with a list of available services for you to choose from.
Key Services Available on the SARS WhatsApp Channel
The WhatsApp service offers a variety of helpful tools for managing taxes. Here are the main services you can use:
- Tax Reference Number: You can get your tax reference number right away without going to a SARS office or calling them.
- Account Statements: You can request your tax statement to keep track of your tax payments and balance.
- Refund Status: If you are expecting a tax refund, you can check the status of your refund.
- Audit Status: If your tax return is under audit, you can get updates on the progress.
- Notice of Assessment: You can get your tax notice quickly, without waiting for it in the mail.
For security, the service asks users to verify their identity by using the phone number linked to their SARS account.
Services Available on the SARS WhatsApp Channel
| Service | Description |
|---|---|
| Tax Reference Number | Get your tax reference number without visiting SARS. |
| Account Statements | Request your tax statement to track your payments. |
| Refund Status | Check the status of your tax refund. |
| Audit Status | Get updates on your tax audit status. |
| Notice of Assessment | Receive your tax notice quickly, avoiding mail delays. |
Services for Tax Professionals
This WhatsApp service is also a great help for tax professionals, such as accountants and auditors. They can quickly access important information for their clients, like checking if their clients are complying with tax laws. This helps them avoid penalties, interest, or legal problems for their clients.
Compliance and Deadlines
Taxpayers should remember that their 2024 income tax returns need to be submitted on time. If you don’t submit your tax returns by the deadline, you could face penalties or extra charges. Tax professionals can use the WhatsApp service to remind their clients about deadlines and help them stay on top of their tax responsibilities.
Conclusion
The new SARS WhatsApp channel is a game-changer for South African taxpayers. It offers quick and easy access to essential tax information, making it simpler to manage tax matters. By embracing digital tools like this, taxpayers can ensure they meet deadlines, stay compliant, and avoid issues with SARS. This is an important step toward creating a more efficient and user-friendly tax system in South Africa.
FAQ’s
How do I use the SARS WhatsApp service?
To use the service, save the number 0800 11 7277 in your contacts, then send “Hi” to start the conversation.
What services can I access through SARS WhatsApp?
You can check your tax reference number, get account statements, check refund status, and more.
Is the SARS WhatsApp service secure?
Yes, the service requires you to verify your identity using your linked mobile number to ensure security.